Today we are excited to announce our official partnership with Camunda. With it's open source workflow automation and decision BPM platform, Camunda provides detailed visibility into business operations across distributed systems, boosts system resilience and enables enterprises to overcome “big workflow” challenges resulting from digital transformation. One of the fastest growing companies in EMEA as ranked by Deloitte, Camunda is based in Berlin with offices in San Francisco and Denver, USA.
When deploying OTRS in a corporate IT landscape, it is recommended to use MS Active Directory as user authentication source and account repository.
Active Directory could be used for:
Many users have heard of Liquibase, an open source library (Apache 2.0 License) that allows you to store, track, and apply database changes. And someone, for sure, used it for the database refactoring. Today we will talk about the unusual usage of such utility - the conversion of the database scheme.
During the process of developing any software (especially if it was originally developed to meet the requirements of a particular customer),
sooner or later the question of moving the functionality to another platform may arise.
One day, one of our customers faced the need to transfer OTRS from the old MySQL database to PostgreSQL RDBMS. By the next morning, migration has been completed. How did we manage to do this? Find out below :)
We are excited to announce the updated version of our brand new corporate website! The updated site includes changes to navigation, with dropdown menus for both mobile and desktop versions. We've also improved the structure of our content, so you'll get more from a quick read. We hope you find the new website with a fresh look, easy to access information and we also wish to establish this portal as a source of information for those who visit our site. Here you can find all the information: about company, solutions, contacts, etc.
For any questions, suggestions, feedback or comments, please contact us by phone +7(499)653-91-95, via email...
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