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Camunda Webinars

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Dear friends, we are launching a series of webinars in English about Camunda BPM and particular use cases. Everyone welcome to join. The link shall be available soon.

First webinar is scheduled for April 7th, 10 am, Moscow time zone.

Please check it for updates.

Looking forward to see you!

UPDATE:
Webinar link: https://meet.google.com/rex-fxjj-rwv



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Reunico company has announced it’s partnership with Camunda

Camunda Logo

Today we are excited to announce our official partnership with Camunda. With it's open source workflow automation and decision BPM platform, Camunda provides detailed visibility into business operations across distributed systems, boosts system resilience and enables enterprises to overcome “big workflow” challenges resulting from digital transformation. One of the fastest growing companies in EMEA as ranked by Deloitte, Camunda is based in Berlin with offices in San Francisco and Denver, USA.



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OTRS and Active Directory Integration

Introduction

When deploying OTRS in a corporate IT landscape, it is recommended to use MS Active Directory as user authentication source and account repository.

Active Directory could be used for:

  • Agents authentication and account storage
  • Customer authentication and account storage
  • Security groups mapping
OTRS Active Directory
Chart 1 shows the cases for using external client and agent account stores,...

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Liquibase for the database scheme conversion

Many users have heard of Liquibase, an open source library (Apache 2.0 License) that allows you to store, track, and apply database changes. And someone, for sure, used it for the database refactoring. Today we will talk about the unusual usage of such utility - the conversion of the database scheme.

During the process of developing any software (especially if it was originally developed to meet the requirements of a particular customer), sooner or later the question of moving the functionality to another platform may arise.
Liquibase

                         

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Reunico joined the list of accredited IT companies in Russia

The company just passed the state accreditation with the Ministry of Communications of the Russian Federation and included (since 17.01.2018) in the state register of organizations operating in the field of information technology under the number 8094.

The list of accredited IT companies was created to stimulate the development of the information industry in Russia. Companies included in the list can apply for tax rate reduce and other preferences: 14% of payments within the base for calculation of insurance premiums and 0% of payments over marginal base, the possibility to attract highly qualified foreign specialists to work in a simplified manner and others. These benefits are provided to developers of Russian...

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OTRS CloneDB Step-By-Step Guide

OTRS CloneDB database migration MySQL PostgreSQL

One day, one of our customers faced the need to transfer OTRS from the old MySQL database to PostgreSQL RDBMS. By the next morning, migration has been completed. How did we manage to do this? Find out below :)

  1. First step is: CloneDB package installation. Package can be found here.
    Installation can be run in two ways: the web interface, or using OTRS CLI:


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Site update

Dear friends,

We are excited to announce the updated version of our brand new corporate website! The updated site includes changes to navigation, with dropdown menus for both mobile and desktop versions. We've also improved the structure of our content, so you'll get more from a quick read. We hope you find the new website with a fresh look, easy to access information and we also wish to establish this portal as a source of information for those who visit our site. Here you can find all the information: about company, solutions, contacts, etc.

For any questions, suggestions, feedback or comments, please contact us by phone +7(499)653-91-95, via email...

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